Developmental Disability / Tramatic Brain Injury Service Testimonials

The following are actual testimonials from people who have participated with Catholic Charities services for people with developmental disabilities or traumatic brain injury.

Community Living

“The staff and management strive toward providing my son with the best care. He is receiving the most complete range of services he has had in a home setting.” – Parent of Client

"Karl has grown so much since he has been with your program. It is the opportunity he needed to put meaning behind his existence. Before Catholic Charities he was so unhappy. Now he is extremely happy all the time! Thank you!" – Guardian of Client

"Everyone wants to live in a Catholic Charities home." – Service Provider

" Eric was born with developmental disabilities and lived with his parents until he was 33 years old. With your staff support, he learned to live with roommates and make some of his own decisions. He's joined a church, made new friends, and continues to grow as he makes positive changes in his life." – Guardian of Client

"Everyone is very caring to the clients. They take the participants places and do so many social outings with them." –Service Provider

Support Broker (Case Management)

"Our family is forever grateful for the help that our Catholic Charities Case Manager provides to us on an almost daily basis. We could not be doing this without her help. She has gone above and beyond what I would have ever expected." – Guardian of Client

"When I listen to other people talk about their Case Managers, I am amazed as they do not have the relationship that we have developed. I know that we are very fortunate! He has fought for additional services for our daughter and has helped us through some very difficult times. I know I can contact him if I need to. He constantly encourages all of us and has helped educate those working with him. Thank you for providing our daughter with such a kind and wonderful person." – Parent of Client

“My case manager helped me go to Camp Rotamari. I like to go out to eat lunch with her and shopping at Goodwill. I can talk to her when she comes over. I would recommend her to anyone for service.” -Actual Client

“My uncle’s broker always comes to meetings a few minutes early to see if there is anything I might need help with. There have been issues in the past that she resolved with her education, knowledge, and professionalism that I just don’t have. My uncle has had several brokers in his life but our Catholic Charities broker is the best for his well-being.” Nephew of Client

“Our case manager does a superb job communicating with our family and the other programs my son is involved in, to provide the best services for him. Thank you!” -Family of Client

“My case worker does a very good job of taking care of things for me. She has a very special way with people. She is a great case worker.” -Actual Client

"I have the highest respect for our Case Manager. He is knowledgeable, informative and makes great suggestions to benefit my dad’s daily living and community involvement activities. He is pleasant to talk to and his phone calls keep me informed." - Daughter of Client

“Our broker relates well to my sister. She is knowledgeable about her physical and mental limitations and her behaviors and emotional challenges. She always treats my sister respectfully and knows how to make her laugh. Our broker is genuinely concerned about what is best for my sister.” -Sister of Client

"I work with a Case Manager on several teams and he's been a pleasure to work with.  He's a strong advocate for the clients he serves and a great mediator. Thanks for all that you do." – Service Provider

"Our Case Manager has gone far and above what I had expected. She has made my brother’s life, as well as my own, a lot less complicated. She explains in detail all options that are available for us and makes sure that we are clear and understand all services that are available to us. I would highly recommend my Case Manager to anyone in need of a competent manager." - Brother of Client

"The Case Manager from Catholic Charities has been wonderful to work with. She is a huge asset to our client’s team and works hard to ensure the client’s needs are met." – Service Provider

"It is a privilege to work with the Catholic Charities Case Manager. She motivates and encourages everyone on the team to do their very best in the interest of improving and/or maintaining client lives. I feel the she always goes above and beyond to ensure needs are met for this client. She is very personable, compassionate and it certainly shows as she always has the client's best interest at heart." – Service Provider

“Our case manager is great! She’s prompt when returning phone calls, professional, and personable – both on the phone and in person. She genuinely cares for my daughter and gives 100% in all she does for us – a keeper!” -Mother of Client

"The Case Manager keeps the communication lines open with all of the team. His kind and caring attitude is well known to the team! He is very pleasant to work with and has been a strong advocate for his clients and good at bringing the team together. His professionalism and positivity have made working with him a pleasure." – Service Provider

“My son is very fortunate to have his broker. From day one she has been an upbeat, respectful, intelligent, can-do advocate for his safety and well-being. We all enjoy working with her.” -Father of Client

“My sister’s case manager always returns calls promptly and helps us with forms, special needs items, or whatever we need to know or do.” -Brother of Client

Recreation Program

"My daughter enjoys gong to the high school plays and since they are supervised by the Recreation Program staff, I don’t have any concerns about her safety.  Thank you!" – Parent of Client
 
"We enjoy the reception and hospitality offered by the recreation event staff. It’s always nice visiting with them and clients from other programs." – Guardian of Client

Youth Living Alternatives

“I feel the quality of services that my son receives through Catholic Charities' Youth Living Alternatives program couldn’t be better! This program is an answer to my prayers. I won’t be able to repay the help my son and I have received from this program.” – Parent of Client

“Catholic Charities is doing a wonderful job. I feel the staff and the program manager know my son better than most and meet all of his needs. I could not be happier with the care and support he receives.” – Parent of Client

“The communication with Youth Living Alternatives is excellent. Not one complaint. The broker has a great approach with the families we share.” -Broker from another community agency
 

 

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